Created On: Dec 19, 2025 | Due Date: Dec 19, 2025 | Assigned To: Alice

Problem Description

Dr. Chen called, says the sterilizer is aborting cycles with pressure error 101. Needs urgent attention.

Technician Notes & Activity

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Dispatch

Dec 19, 2025 at 12:23 PM

Work Order created from customer call.

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Alice

Dec 20, 2025 at 12:23 PM

Initial diagnosis complete. Gasket is worn. Ordering part GKT101.

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Alice

Dec 20, 2025 at 12:23 PM

Part GKT101 ordered.

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Alice

Dec 20, 2025 at 12:23 PM

Issued loaner sterilizer LNR-M11-002 to customer.

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Alice

Dec 20, 2025 at 12:23 PM

Status changed to On Hold pending parts.

Status

Parts Used

Water Supply Hose - Handpiece Line

Quantity: 2